Terms & Conditions

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1. Who We Are

This website is operated by Off Duty Crew, based in Switzerland.
We respect your privacy — even when we're off duty. 
Questions? Email us at info@off-duty-crew.com.

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2. What Data We Collect

When you interact with this site, we may collect:

• Name, email, shipping address, and payment info (for orders)

• Email address (if you subscribe to our newsletter)

• Technical info like IP address, browser type, and device (via cookies and analytics)

• Behavioral data like what pages you visit or what you click on (via tracking tools like Meta Pixel and Google Ads)
   

We only collect what we need — no creepy stuff.

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3. Why We Collect It

We use your data to:

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• Process and ship your orders

• Send order updates or reply to your questions

• Improve your experience on our website

• Occasionally send you fun emails (if you subscribe)

• Show you relevant ads on platforms like Facebook and Google (a.k.a. re-targeting)
   

4. How We Store and Protect Your Data

Your data is stored securely and is only accessible to those who need it.
We work with trusted third-party providers who follow strict privacy and security standards.
We never sell your data. Period.

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5. Third-Party Services

We use trusted services to improve our shop and marketing. These include:

• Facebook/Meta Pixel – for ad tracking and re-targeting

• Google Analytics & Google Ads – for insights and campaign optimization

• Payment providers (e.g. Stripe, PayPal)

• Shipping providers
   

These partners may collect data independently, according to their own privacy policies.

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6. Your Rights (especially if you're in the EU)

You have the right to:

• Access your personal data

• Ask us to correct or delete it

• Withdraw consent to marketing at any time

• Complain to a data protection authority (but we hope it won’t come to that)
   

To exercise your rights, email us at info@off-duty-crew.com.

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7. Cookies & Tracking

Yes, we use cookies and tracking tools to make the site better (and cooler).
For more info, check our Cookie Policy.
You can manage your cookie preferences anytime using the banner or your browser settings.

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8. Updates

We may update this policy from time to time.
No legal novels — just short, clear updates.

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9. Contact

Still have questions?
Write us at info@off-duty-crew.com — we’re off duty, but we’ll get back to you.